Privacy Policy

Pixel View FZCO (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, and products.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, billing/shipping details, and any information you provide when contacting us.
Technical Information: IP address, browser type, device information, operating system, and browsing behavior on our website.
Transactional Information: Purchase details, payment records, and service history.

2. How We Use Your Information

We use the information we collect to:

Provide and deliver our products and services.
Respond to inquiries and customer support requests.
Process transactions and issue invoices.
Send updates, newsletters, or promotional content (with your consent).
Improve our website, services, and user experience.
Comply with legal obligations.

3. Sharing of Information

We do not sell, rent, or trade your personal data. We may share information with:

Service Providers: Third-party vendors (such as payment processors, IT providers, and logistics companies) to perform services on our behalf.
Legal Authorities: When required by law, regulation, or legal process.
Business Transfers: In case of merger, acquisition, or sale of company assets, customer information may be transferred as part of the transaction.

4. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

Depending on applicable laws, you may have the right to:

Access, correct, or update your personal information.
Request deletion of your data.
Opt-out of receiving marketing communications.
Withdraw consent where processing is based on consent.

7. Cookies and Tracking

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience. You can adjust cookie preferences through your browser settings.

8. International Data Transfers

If we transfer your personal data outside the UAE, we ensure appropriate safeguards are in place to protect your information.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us at pixel@pixelviewfzco.com